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Want to know what others are saying about our Harley-Davidson
dealership??? Below is what some of our customers say about our Renegade
Harley-Davidson. After you read the testimonials visit our Showroom page and
check out the New & Used motorcycle collection!
To add a testimonial of your own, submit it on the
Survey Page.
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"I bought a 2008 Ultra Classic from Renegade Harley in Alexandria, LA on April 20, 2008. The staff at the store are very friendly and always greet you with a smile. The salesman I had, Jimmy A was super helpful and answered all my questions. The parts department goes out of their way to make sure you are happy with your parts and accessories. The service department is second to none. I have owned 15 motorcycles in my life including my last bike which was a 2001 GoldWing. The Harley Ultra may not be as fast, but it is much more comfortable and it is a MOTORCYCLE, not just a ride. I have put 10,000 miles on it in less than 4 months including a two-up 850 mile day and I am truly amazed. Great bike! Great dealer!
Richard
Pollock, LA"
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| By: Richard Pollock,LA |
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"THE STORE IS AMAZING. THE SERVICE IS OUTSTANDING & MICHAEL IN FINANCE WAS THE MOST THOROUGH MONEY MAN I'VE EVER SEEN. MY SALES MAN WAS THE BEST!TODD YOU'RE THE MAN!!! THE SELECTION WAS JUST ALMOST OVERWHELMING. NEEDLESS TO SAY I'M VERY PLEASED WITH MY PURCHASE!!"
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| By: MICHAEL SHREVEPORT ,LA |
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"My overall experience in buying my new harley was great, the salesmen and on down the line to the cashiers was great. "
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| By: Eric ,XX |
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"I sold my 03 fat boy and wanted to buy a 09 Road King Classic. All I had to do was call. I live in Baton Rouge and the two hour drive was worth it. Cindy my sales person was outstanding. She answered all my questions and everyone treated my wife and I like they knew us forever.I could not as for a better experience and place to buy my new bike. Thanks for everything!!!!!!!!
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| By: Toby Baton Rouge,LA |
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"Cindy, my salesperson, was the most outstanding person to deal with! I told her what I was looking for and in a little while she had the bike I had been looking for. When we arrived at the dealership we were greeted by the most courteous staff. Even our little dog was well recieved. It was worth the 500 mile trip from Tahlequah, Oklahoma to meet such great people. Thank you so very much!!!"
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| By: BOOBY TAHLEQUAH,OK |
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"Thanks to Renegade for offering Rider's Edge. I recently completed the class and earned "most improved". When the class started, I didn't know how to start a motorcycle much less ride one. Darrin Cassidy and Mike Menou did a great job as coaches for the class. Your safety and the safety of others was at highest priority. I strongly recommend this class to all riders, especially beginners. By the end of the class, we were all riding and ready to go. I think this class is a life saver. "
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| By: Brenda Naatchitoches,LA |
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"i bought my harley from you guys and drove a long way to get it. i have to admit your people in sales were great and particularly the guy in the back that helped me load up my new bike, todd demonstrated to me how to strap it down and take care of it and clean it. thanks todd.........."
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"Just wanted to thank Todd for such an easy deal. We have a dealership within 45 minutes of our home instead of buying from them we drove 7 hours to pick up our new bike. I have to admit we were very reluctant to buy a bike over the internet and phone. Any questions we had Todd answered, and there were no surprises when we got there. Everything was just as Todd had explained to us over the phone. We now are the proud owners of a 2008 Ultra Classic and without Renegade's help we would have gave up. To all of the staff thank you for being so helpful and friendly. "
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| By: Billy & Lisa Poteau,OK |
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"Guys and Gals. My wife and I went in today and had the best time visiting your store. To the all the nice ladies in front we say thanks for just being so nice friendly and helpful to us and to James, the salesman, thanks for all the help and advice. We will buy a bike and I can assure you that it will be at "THE HARLEY SHOP" RENEGADE HARLEY DAVIDSON. Thanks again Warren and Kathy."
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| By: Warren Breaux Bridge,LA |
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"Everything was done to make sure that I was able to get the bike that I wanted...I am very happy with this purchace. "
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| By: Cecil Glenn Saint Francisville,LA |
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"I want to thank Cindy in sales for all the hard,long work she did to make sure I was able to get the bike I wanted. I bought a 2008 Electra Glide Ultra and love it more then I can say. I am sure that I'll be not only returning to your shop for more accessories but I will also be sending my friends. Once again, thank you.....Glenn Daniel"
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| By: Cecil Glenn Saint Francisville,LA |
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"Walked in for 30 minutes to look at the new bikes while the ole lady ran an errand. Left an hour later with the most beautiful sled I've ever owned!! My new bike and I stayed in the dog house for quiet awhile but I've never been happier! Thanks Eddie, Ponch, and the whole Renegade staff. Its a really good feeling to walk into the dealership and feel like and be treated like a part of the Renegade family! If your thinking of purchasing a bike, think Renegade. You'll be glad you did!!"
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| By: Gary ,XX |
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"I worked with Todd in Internet Sales. He was great everything he told me was right on "there were no suprises". I will send anyone that ask me about buying a Bike to Renegade even if it is out of State it is well worth the drive. A+ Experience look forward to doing buisness with them again in the future."
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| By: Craig Blue Ridge,TX |
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"I would like to express my appreciation for all the help I was given when I arrived at the garage party with what I thought was a dying battery, but ended up a dead starter. Thanks to Darren Cassidy, Shorty and Darren Paul for finding the cause, Art for bringing me and the bike back to Lafayette, and to Eddie and Kate for allowing everyone to be so helpful. To me, this was beyond the expected. Thanks From Lafayette Louisiana"
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| By: Liza Lafayette,LA |
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"We would like to thank everyone at Renegade HD for making us feel like family.They really can make your dreams come true.We purchased our 1st Harley from Todd Nitz,what a guy he is.Todd handled everything from the Internet Inquiry to SOLD out the door with extreme professionalism.I inquired about several different models on 06/30/08.On 07/01/08 I received a call from Todd we discussed several different options.I decided on an Ultra Classic Todd sent me some pictures that I requested on the bike.I received a call back from Todd on what I decided on the bike after looking at the pictures, and I told him I liked it that was the one for me.He took my info over the phone and in less than a couple of hours,Todd called me back and ask me when I wanted to take delivery of my new Ultra Classic.To be honest I was speech less for a moment,my dream had finally came true.I told Todd I would pick the bike up on July 3rd 2008.On that day my wife and I took the (3)hour trip to Renegade HD.When we arrived Todd somehow meet us in the parking lot to greet us.I was very impressed with the hospitality we received from Todd and the rest of the staff.The facility had a very nice layout and very clean,nothing but professionalism here.Todd took us to see the bike we picked out.He went over the bike from front to rear pointing out fearures and controlls.Todd was very informative and knowledgable.I told him lets close this deal out.He ask his people to load my new bike in the trailer and tie it down for me.I couldnt believe this was really happening before I signed a thing.Melissa and I went up to Todd's office and took care of the final deal before signing.While Darren was getting the paper work together for signing off.Todd new I had allready purchased insurance on the bike but offered to check prices for me with some of his contacts.We checked and my insurance was right inline with his contacts on price.Very nice gesture I thought,these folks really believe in customer service.Melissa and I then meet with Darren to finish the paper work up.We were equally impressed with Darren extremely knowledgable and informative.Again the customer service is unbelievable.He toured us thru the facility and introduced us to all the staff in each department.Everyone we meet treated us like family.I'am very proud to say we are apart of the family now.I would fully recommend anyone looking for a bike or just great customer service you need to contact Renegade HD.This has been the most pleasant buying experience I have ever had.I will be looking forward to the next bike purchase for my wife or son.In the meantime we are looking forward to doing business in the apparel,parts,and service departments.
Best Regards Jesse & Melissa Johnson "
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| By: Jesse & Melissa Kilgore,TX |
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"Just to begin I would like to thank everyone at Renegade for all their help in the purchase of my new VRSCDX. I was told by a friend "Mad Dog" to go see theses guys and they will give you the best deal possible for your old bike. For years i put it off. But recently I visited their web site and seen the Night Rod Special and decided to ask for a quote. Within an hour I was contacted by TODD NITZ and asked to "Bring the bike in we will get it done." When we arrived it was closing time but the staff stayed later to close the deal. They even let my kids sit on a West Coast Choper which my 2 year old loved. When it came to purchasing a new helmet to go with my bike I delt with Jessica. They didn't have the helmet in my size so Jessica said she would come in on her day off to track another one down and get it to me as soon as possible. Over all the entire experience was great and i will return if I ever want another bike down the road -- THANK YOU SO MUCH ALL THE THE LADIES AND GENTLEMEN THAT WORK AT RENEGADE."
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| By: John Fort Polk,LA |
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"I have traveled to Daytona,Orlando, Tallahasse, Hammond, Baton Rouge Harley Davidson Dealerships and Alexandria, Louisiana Dealership has the best Ladies and Mens bathroom. From the raised metal wall paneling, the black stalls, to the rubber mats to the very clean looking, add a little orange and it will bleed black and orange.
The Garage Party was awesome, informative, the food was great learned alot. Next year we would like a Garage Party t-shirt. "
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| By: Caila Pineville,LA |
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"I just wanted to share my experience with everyone.Let me tell you if you are looking for a new or used bike no matter where you live Renegade is the place to go. I called other Harley shops, but when I called Renegade from the very first time I knew it was the place to go. James my salesman was just great(THANKS JAMES). I called on a Tuesday morning, by early that afternoon I could have picked up the bike.James was not a pushie salesman he told me about alot of different options but in the end I made my on decision. I went to Renegade that Saturday everything was ready to go they even treated my kids like family. What really impressed me the most is how much everone there makes you feel like family .I was introduced to all the staff at Renegade,and those guys and gals are really sincere. So in closing I would like to say again if you are looking for a bike search no more CALL RENEGADE the staff will bend over backwards to help you. Thanks to James and Shorty I am very happy to be back on the road. See you guys on the open road. I am the proud owner of a 2008 XL1200CUSTOM.
THANKS RENEGADE
Mark Faul
Eunice,La.
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| By: Mark Eunice,LA |
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"i have to admit im not the easiest to please, so when i decided that i was ready to purchase a new bike i was concerned on how renegade harley was going to treat me. it is really hard to put into words how the whole process went. i arrived at renegade after a 2 hour drive, oh and did i mention i had my 10 month old daughter with me, ok well when i got there i was greeted openly by CINDY NOLAN. what i thought was going to turn out to be a crazy day, ended up being a smooth day. the sell was agreeable, the process was fast and percise, my daughter had a blast running around the place (i was nervous) but all in all long story short i LOVED my experience at renegade! "
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| By: Jolene Sulphur,LA |
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"Since gasoline prices have gone up, fuel costs have become a BIG issue. My husband and I started talking about the possibility of switching to motorcycles for transportation to work. We first stopped by Renegade in mid-May 2008 to take a look around. When arriving in the showroom we were greeted by Cindy Nolan who answered every question that we had (and they were many). We signed up for the Riders Edge program and attended the June 5 - June 8 class with Darla and O.E. H., and Brian G. I never believed that I would be able to ride a motorcycle, but thanks to Darrin Cassidy, I am now able to ride. On June 13th, we returned to Renegade and I found my bike. Cindy was there to make the purchase easy and her husband delivered the bike to my house the next Monday. I haven't riden to work yet, but am practicing to get more confidence to do so.
Thanks to everyone at Renegade for helping so much!!!"
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| By: Elizabeth Elmer,LA |
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"this dealership is like the old dealersip Willy G PROMISED US.THESE FOLKS WENT THE EXTRA MILE AND THEN SOME FOR US .Brothers these are the folks to deal with."
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| By: thor:bill vian,OK |
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"Prior to one year ago we shopped at your store regularly.
We visited your dealership on Saturday, June 29, and were impressed with the Motor Clothes Department! This department has an atmosphere that makes you stop and look at all the merchandise. Your Motor Clothes General Manager deserves - Job Well Done!."
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| By: K Anacoco,LA |
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"I went up to Renegade to Visit the Store to check it out and see what they had, I was greeted with a Friendly Atmosphere and everyone was willing to help me out. I wound up signing the Papers on a 08 FLHTC and I could not believe they were willing to Deliver My Bike and pick up my Trade. I was told to bring it back for the First Service and it was on them. I want to Thank Jimmy, Darren, Shorty and everyone else I spoke with for everything. I will definitely be back and I recommend this Store for anyone looking to get on a Harley. It was worth the 200 mile trip."
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| By: Barry Bridge City,MD |
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"Last weekend, I came into Renegade for the usual Saturday get together. SOMEhow, I ended up trading in my 04 FXST for a 105th Anniversary Softail Deluxe. I have to say, I LOVE the new scoot. What helped complete the impulse buy (not that I'm complaining) was the staff there. Greg, the salesman, was extremely helpful and when I didn't feel the deal was at the level I wanted, he did what he could to bring the amount down to what I wanted to pay. Sean down in parts is, without a doubt, one of the most knowledgable, most courteous individuals I've met in any parts or service counter in ANY dealership, motorcycle or truck (cars are for wimps). I've been to dealerships from Alaska and the Yukon territory to Orlando, and Renegade is definitely one of the top 3 I've ever been to. I don't want to out other dealerships, but some have had very little selection of bikes, motorclothes, or a service department that really had no clue what they were doing (for example, one never did pre or post service walk arounds, and they failed to install over $600 in accessories that I special ordered...good job guys!). I haven't had ANY problems here. From the customer service and great attitude I receive from everyone at every department (the motorclothes girls rock!) I really doubt I'll EVER have a problem."
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| By: Mike Ft Polk,LA |
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"I cannot say enough about the guys at renegade. Darren and Todd were fantastic,finding the 2008 black ultra w/abs that I was looking for, and Shorty made the paperwork a breeze, Jason ordering our parts,and Chris and Juan are at this very moment are installing a stage one kit on our ultra. This is our first harley and even though I have ridden for years this is the first time we have been a part of the family. The guys at renegade are the best.
Thanks Kris & Marilyn Reid
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| By: Kris Savannah,TN |
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"After dealing with another store in lafayette, I wemt to renegade and you managed to put me on my dream bike when noone else woud really even consider me. Thanks a million. I will be back for my wifes first bike.
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Stephen Bruce (aka the dead guy)"
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| By: Stephen Abbeville,LA |
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"Renegade HD used to have a reputation as being hard to deal with when it came to the purchase of their motorcycles. I use the phase in the past tense because as far as I am concerned, this is just simply not the case any longer. I was the proud owner of an 04 Road King that took me on many adventurous miles including California and Daytona Beach. The time had come to see about getting into an 08 Ultra Classic and so I began my pursuit by emailing Renegade HD for a quote on one of their dark blue pearl models. I received a timely response from Todd Nitz to let me know that they, in fact, had two and both were outfitted with additional options. I knew that in order to see if this was something that I could swing, I had to take my bike in to see what kind of trade-in value I would receive. I made my way to the dealership on a Saturday at lunch so they were busy, to say the least. I asked for Todd and went upstairs to look at the Ultra Classics. Todd met me and said we should go look at my bike and the general sales manager, Darren, came downstairs with us. I had a price in mind and when Darren asked what I wanted for it I told him and he said, Sounds good to me. Was this the same Renegade HD that I had heard so many stories about? Not at all. I also let Darren know that my credit was not pristine and he said that I shouldn’t worry as he would speak with HD Credit directly. I went back upstairs, filled out a credit app and went back to work. I received a call from Todd less than two hours later wanting to know when I wanted to pick up my new Ultra Classic. I was actually speechless as I was pretty sure I would not get past the credit app. I went back down to Renegade HD later that afternoon and it was Darren who actually sat down with me and processed the paperwork. He was adamant about going through each line to make sure I understood all of the figures and all of the options available to me.
Throughout this whole process Todd Nitz has been a true sales professional. He has paid strict attention to every detail and has followed up on every discussion, question or concern I expressed.
I have also had the opportunity to bring my brand new 08 Ultra Classic in to service to have the security system installed. Speaking of professionals, you look up the word in the dictionary and there is a picture of Robert from the service department.
What’s the bottom line here? If you are looking to purchase a new Harley Davidson then you need to go to Renegade Harley-Davidson.
I live in Shreveport and work at Camp Beauregard in Pineville, Louisiana.
MAJ Bob Raynard
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| By: MAJ Robert Shreveport,LA |
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"Headed home from 2000 mile road trip, pulled in with bad wheel bearings. Bike was imediatly and promtly repaired. All work was covered under waranty, no questions asked, and we were back on the road in short order thanks to Chris and the guys in the service department. There is no way the service could have been better. I did not buy the bike there but will be visiting these folks before buying again. Thanks again Chris for a job well done."
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| By: Craig lake charles,LA |
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"We want to thank everyone at the dealership for making us feel like family.We purchased two bikes on May 14,2008 and the help we received to make this happen was way over and beyond.They went way over the top to make our dream come true.Thank you with all my heart.Darren had all the paperwork ready for me to sign the next day and this went so smooth.Thanks so much. I can not say enough about the kindness and comfort I felt especially for a woman to go in and handle this by herself not knowing anyone.My husband was out of town working at the time.Art delivered the bikes to our home and Art put them in my living room so when my husband got home he would be surprised.Thank You so much.We had read on the internet about th riders edge course which we took on June 5th through June 8th of course we needed the proper clothing and safety gear.The ladies in this department were so helpful in finding every thing we would need and things we just had to have.
Thanks Angelina and Kelsey.I had to order saddle bags for my bike at the parts department.They were so knowledgeable and expained everything to me Thank You.We started the riders course which I was really nervous about.Our instuctor Darren Cassidy made us feel right at home and at ease in the class and on the range.His teaching,patience and passion for making sure we got the course and safety right were the best. I can not thank you enough for all the things you taught us.I would recommend this class for everyone to take that is riding or thinking about riding.It was so much fun and so exciting.We got to meet everyone in every department and they explained how the departments work and where everything is located.I want to thank the owners for coming to our class room and taking the time to talk to us about riding and how much fun we are sure to have.Now, if I have left anyone out please know that we are thankful to everyone at the shop.We have made a lot of new friends.If you are planning to buy a motorcycle now or maybe later I would highly recommend Renegade Harley for your purchase.We looked at alot of different dealers and read many things about them.Renegade will go over and beyond to make sure you get on a motorcycle.They have the experience,expertise,knowledge and friendliness that you could ever want.Hope to have many great adventures and see you all on the roads. "
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| By: Darla & O.E. Maringouin,LA |
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"Why do yo always display the good stuff and none of the bad stuff about your dealership??? --------------------------------------- "Site Admin Answer" We post all testimonials -"
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| By: trayce shreveport,LA |
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"On our annual ride into Louisiana with our group my brother picked up a nail in his back tire. It couldn't be repaired so we called Renegade to see if they had a tire. They did and we had the bike hauled to this dealership to be repaired. The guys in the shop dropped what they were doing and went to work on the bike as soon as it arrived. Even though it was closing time they had the new tire on the scoot in less than one hour. The girls up front were super nice and the owner offered us advice on where to stay and eat on our visit to Alexanderia. Thanks Renegade on making a bad situation turn into a good one. The next time I buy a new scoot you will be the first I contact. It's sure nice to know we have dealerships that take care of the brother on the road. You guys have one hell of a good thing going. Thanks again."
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| By: Ron Texarkana,TX |
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"I would like to start by thanking them for taking time in geting all my questions answered in the period of 3 days of off and Q&A. With out thier patience and letting me work in my on time frame i would not have purchased my 2008 Road King Classic with Renegade.I visited a dealer half mile from my office and was asked if i was going to purchase that day and when i replied i would not but will within a week after getting some information.Two salesmen at same dealer ship walked off when i informed them i would not purchase that day and was told when i was ready to come see them.So i drove north 80 miles and 45 from my home to Renegade. Brad gave me about 6 hours (off and on) of his time.It is my first Harley so i wanted to get it right.
2nd I would like to thank Chris Lemone and his team.I have a saddle bag that after the first week started showing and ugly imprint. After he spoke with Harley they informed him that they would not replace the sadle bag due to it is cosmetic. But Chris will replace the saddle bag on behalf of Renegade now that is service!!If you are looking for a Harley you would be a fool (unless you get one free) not to purchase at Renegade.
Every one at Renegade makes you feel as you have known them for years and when you return for any reason it is like going home.
Thanks Renegade
Richard Manuel
Pine Prairie,La.
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| By: Richard Pine Prairie,LA |
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"Just wanted to say thanks to Cindy AND her husband!! I really appreciate you finding me the bike I wanted, with the price and financing I wanted. I also appreciate your husband going to get it for us so quickly. I absolutely love my heritage and ride whenever I can, whether it is to work or after work. I promise to send any business I can your way!"
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| By: Mindy Jonesville,LA |
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"Red McDonald would like to let the biking public know that for top quality service for their Harley Davidson, see Mr. Robert Clark at Renegade Harley Davidson. He and Mr. Chris Lemone are without a doubt the most up to date, knowledgeable service managers in the industry. Mr. Robert Clark goes out of his way to make sure the customers every need is met. The technicians work off Mr. Robert's paperwork and without his professionalism and understanding of Harley Davidson motorcycles and how they work, things would'nt run as smooth as they do. I want to personally thank Mr. Robert Clark and Chris Lemone for the way they handle our motorcycles when we come in for whatever the problem. I alwyas leave with confidence and a safe feeling about the way my bike or my wife's bike was handled. We salute the whole service department. Go to Renegade and experience it for yourself. Red McDonald
Kelly, Louisiana"
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| By: Red Kelly,LA |
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